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WSMR Public > IM/G6 Directorate(DOIM) > Customer Support
 

bullet HELP DESK

  • Tier 1 - 3 computer trouble ticket support
  • Hardware and Software support
  • Blackberry support
  • Remote desktop support
  • DNS and TSACS support
  • CAC resets

bullet DATA CENTER

  • Systems Administration
  • E-mail Services
  • SAN and NAS management
  • Enterprise Back-up
  •  Information Assurance requirements
  • Continuity of Operations (COOP)

bullet WEB MANAGEMENT

  • Internet and Intranet management
    •  Design and maintenance of sites
    •  SharePoint management
    • Operational security (OPSEC)
  •  Web filtering management
  • Programming support
 

bullet PROJECT MANAGEMENT

  • Project planning
  • Project plan development (MS Project)
  • Project tracking
  • Project Management training

bullet CUSTOMER SERVICE

  •  Legacy Systems
    •  SOMARDS
    •  AMCISS
    •  Contractor Verification System (CVS)
    •  Integrated Facilities System (IFSM)
  •  CSSAMO Support
  • Computer Forensics
  • Lifecycle Management
  • Asset Management
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      This page was last updated on 10/4/2016 11:24 AM
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